WhatsApp Business API : Messaging Platform
Direct customer engagement with our simplified UI WhatsApp Business API platform. Integrate, automate, and activate your account in just 5-10 minutes.
Know About WhatsApp Business API
The WhatsApp Business API is like a special tool for businesses. It links up your business systems with WhatsApp. It’s like building a bridge between your invoicing software, product catalog, or any other important business tools and WhatsApp.
With this API, you can easily send invoices to your customers straight through WhatsApp. You can also share updates about new products and send any important messages. Plus, customers can chat directly with your company reps.
Benefits of WhatsApp Business API Solution
Reach customers
effortlessly on
WhatsApp.
Engage in meaningful conversations at every customer touchpoint.
Deliver memorable experiences with interactive messages and product lists.
Foster customer trust and loyalty through direct, instant communication.
Start WhatsApp Business Cloud API with PRP Services
PRP Services Pvt Ltd. can help businesses get started with the WhatsApp Business API by:
1. Providing access to the WhatsApp Business Cloud API.
2. Developing custom applications to send and receive messages.
3. Providing technical support.
WhatsApp Business API Pricing
Empower your ability to provide value throughout your customers’ journeys with transparent whatsapp business api pricing.
Basic
Ideal for Startups & Small Businesses.- Admin Based Login
- Platform Charges / Messages Rs 0.10
- Max Messages / Day 2,000
- Max File Size 2MB
- Features : Self-Serve Onboarding & Setup, One-to-Many, Many-to-Many, Scheduling, Templates, Footer Messages, Credit & Debit Report, Delivery Report, Session & Delivery Wise Reports, Downloadable Reports, Live Campaign Report
Advance
Ideal for Enterprise-Level- Role Based Login
- Platform Charges / Messages Rs 0.05
- Max Messages / Day Unlimited
- Max File Size 20MB
- Features : Click2Call API Support, Live Agent Chat Support, SMS & RCS Fallback Options, Advanced Reports with Detailed Filters, Live Chat Interaction Analysis, All Standard + Conversation & Incoming Reports, Webhook Support, Dedicated Support Manager, Chat Automation, Outer API Acces, Live Campaign Reports
WhatsApp Business API: Use cases
Improving Customer Notifications for WhatsApp Business API E-commerce
Background:
Company XYZ is an e-commerce business that wants to enhance its customer experience by efficiently notifying customers about their orders, shipment updates, and appointment reminders. They have adopted a notification system to improve communication with their customers.
Solution:
Company XYZ implemented the WhatsApp Business API to send timely and personalized notifications to their customers. This resulted in improved customer satisfaction and reduced support costs.
Banking and Sales Personalized promotion with WhatsApp Business Marketing.
Background:
BankTech, a forward-thinking financial institution, seeks to boost its banking sales by implementing personalized promotions. The goal is to provide tailored offers to existing and potential customers to drive engagement, increase product adoption, and achieve revenue growth.
Solution:
BankTech integrated the WhatsApp Business API with its CRM system and marketing automation platform to send personalized promotional messages to customers based on their preferences and purchase history. This strategy led to a significant increase in sales and customer loyalty.
Improve Customer Engagement and Efficiency with WhatsApp Business API
Background:
A leading service industry company, “ServicePro,” and a major telecom provider, “TeleComConnect,” have partnered to enhance customer engagement and operational efficiency. They implemented WhatsApp chatbots to streamline support operations, offer self-service options, and provide quicker responses to customer inquiries.
Solution:
ServicePro and TeleComConnect deployed WhatsApp chatbots to handle routine customer inquiries, provide product information, and schedule appointments. This resulted in reduced support costs, improved customer satisfaction, and increased efficiency.
Reduce support costs & boost efficiency With WhatsApp Marketing Service Automation
Background:
A well-established e-commerce company, “eShopPlus,” aimed to optimize its customer care operations, reduce support costs, and increase efficiency. They implemented an automated conversational system through WhatsApp Business to manage high volumes of customer inquiries and integrated it with their CRM and marketing automation platforms.
Solution:
eShopPlus implemented a chatbot powered by the WhatsApp Business API to handle common customer inquiries, such as order tracking, product information, and return requests. This automation freed up human agents to handle more complex issues and resulted in reduced support costs and improved customer satisfaction.
Why choose PRP Services a WhatsApp Business API Provider?
At PRP Services Pvt Ltd, we’re more than just WhatsApp Business API providers. We’re your trusted partner in unlocking the power of WhatsApp for your business. Our skilled team boasts a proven track record of successful implementations, ensuring a smooth integration and ongoing optimization of your API.
We understand that success on WhatsApp goes beyond the initial setup. That’s why we take a collaborative approach, working closely with you throughout the entire process – from initial implementation to ongoing optimization. Our goal is to guarantee that your WhatsApp Business API delivers optimal outcomes, not just today, but for the long haul.
Get in Touch with Us
To learn more about how the WhatsApp Business API can help your business, contact us for a free demo.
A-1/5, 1st Floor, Rohtak Rd, opposite Metro Pillar Number 265, Paschim Vihar, New Delhi, Delhi 110063
Frequently Asked Questions
FAQ on WhatsApp Business API
What services does PRP Services offer related to WhatsApp Business API?
PRP Services is an official WhatsApp Business API Provider, offering a range of services that help businesses integrate and utilize WhatsApp Business API for their communication needs. These services include API integration, setup, and ongoing support.
What is WhatsApp Marketing Service, and how does it differ from WhatsApp Business API?
WhatsApp Marketing Service involves using WhatsApp as a marketing channel to reach potential customers with promotional content. WhatsApp Business API, on the other hand, is more focused on customer engagement, support, and transactional messaging. PRP Services can help businesses leverage both approaches effectively.
Are there any additional resources or support available through PRP Services for using WhatsApp Business API effectively?
Yes, PRP Services offers ongoing support, training, and resources to help businesses make the most of WhatsApp Business API, ensuring a seamless and successful communication strategy.
How much does WhatsApp Business API Pricing?
WhatsApp Business API Pricing vary based on messages sent; pricing details are available above.