Best IVR Service Provider In India

IVR (Interactive Voice Response) service providers in India play a crucial role in enhancing customer interactions and streamlining business operations. These providers offer a range of IVR solutions, including cloud-based IVR systems, virtual numbers, toll-free numbers, and voice streaming services. By Implementing IVR, businesses can automate routine tasks, improve customer self-service capabilities, and reduce operational costs.

IVR service

What Is (Interactive voice response) IVR Service?

Interactive voice response (IVR) is a telephony technology that allows automated interactions with customers via voice or touch-tone keypad inputs. It handles high volumes of calls, routes them to the correct department, offers self-service options, and collects customer information.
This service streamlines communication channels, reduces wait times, and enhances the overall customer experience.

virtual mobile number

Single-level IVR

A single-level IVR system is a simple, one-level menu that typically offers basic options such as pressing "1" for sales, "2" for support, or "3" for general inquiries.

This type of IVR is best suited for smaller businesses that don't require complex routing or customization options.

virtual mobile number

Multi-level IVR

 A multi-level IVR system, also known as a nested IVR, is a more advanced IVR solution that offers multiple levels of menus and sub-menus to guide callers to their desired destination.

This type of IVR is best suited for larger businesses with complex call routing needs, as it allows for more granular control over the call flow and provides a more personalized experience for the caller.

IVR Service

Benefits of IVR Solution

Assist your customers in resolving their queries faster by guiding them to the appropriate agent through multi-level category menus.

IVR Service Features

Keep up with the customer expectations and ensure your website stays optimized for your customers and clients’ best experience. We will help to set up web testing equipment and analyze insights to support how you can make the right decision.

Pricing for IVR Services

Pricing for IVR services varies based on features, usage, and providers.Factors such as call volume, customization, and advanced functionalities influence costs, with competitive rates in the market


  • Annual Billing
  • 1,000 Minutes / Per Month
  • Rs. 0.70 Per Call
  • 2 Channels
  • Upto 5 Agents
  • Interactive Voice Prompts (IVPs), Basic Call Routing, 24x7 Support


  • Annual Billing
  • Unlimited Calls
  • 2 Channels
  • 1 Agent
  • All Basic + English & Hindi Prompts, Upto 5 Level IVR, CRM Integration, Live Call Transfer,Call Recording, Call Logs, Advanced Call Routing


  • Custom Billing
  • Unlimited calls
  • 6 Channels
  • 3 Agents
  • All Standard+ IVR + C2C, Mutilevel IVR, Multiliqual Prompts, CRM Integration ,Call Whispring, Live Call Listening, Call Recording, Call Logs, Advanced Call Routing, Dynamic jingle(Music) on hold

Why Choose PRP Services As A IVR Service Provider?

PRP Services is a leading IVR (Interactive Voice Response) service provider that offers a range of benefits and advantages for businesses looking to enhance their customer service and communication systems

Instant Setup

Get your IVR service up and running in no time and experience the convenience of instant connectivity with our streamlined setup process.

Best-in-Market Pricing

Save costs and maximize value with our best-in-market pricing plans that offer affordable and flexible options to fit your budget.

Real-Time Reporting

Maximize your team's productivity with our real-time call center reports and dashboards.

User-Friendly Portal

We offer expert technical support and documentation to help businesses launch smoothly and efficiently.

24x7 uninterrupted service

Provide round-the-clock support to your customers with our 24x7 uninterrupted services.

Customizable Menu

Optimize your call center operations by tailoring your menu and requirements of your business.

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