Customer Relationship management

Drive Growth with the Power of CRM

Manage Leads, Nurture Prospects, and close more deals – all from one powerful Platform.

customer relationship management

The Ultimate Guide to CRM Software

CRM software is a comprehensive tool that helps businesses manage their relationships with customers. It encompasses a wide range of functionalities, including

customer relationship management
  • Lead management: Capturing, nurturing, and converting leads into customers. 
  • Sales pipeline management: Tracking the progress of deals through the sales pipeline.
  • Customer service management: Providing support to customers and resolving their issues.
  • Marketing automation: Sending automated marketing messages and campaigns.
  • Sales activity management (SAM): Tracking and managing customer visits, interactions, and activities.

Benefits of Unleashing the Power of CRM

  1.  Boost Sales and Conversions:
    • Streamlined Lead Management: Capture and nurture leads efficiently, keeping them engaged throughout the buying journey.
    • Clear Sales Pipeline Visibility: Track deals in progress, identify potential roadblocks, and close more deals faster.
    • Targeted Marketing Automation: Deliver personalized messages to the right prospects at the right time,increasing conversion rates.
  2.  Enhance Customer Relationships:
    • Improved Customer Service: Provide exceptional support with a complete view of customer history and interactions.
    • Increased Customer Satisfaction: Resolve issues efficiently and foster long-term loyalty.
  3.  Drive Business Efficiency:
    • Automated Workflows: Eliminate repetitive tasks and free up your team’s time for strategic initiatives.
    • Enhanced Collaboration: Foster seamless collaboration between sales, marketing, and customer service teams.
    • Data-Driven Decisions: Gain valuable customer insights to make informed business decisions and optimize your strategies.
customer relationship management

Features of Your Powerful CRM Platform

Customer Service Management

  1. Provide exceptional support with a centralized view of customer history
  2. Offer multiple communication channels (phone, email, chat)
  3. Manage customer tickets efficiently and resolve issues quickly
  4. Track customer satisfaction metrics and identify areas for improvement

Lead Management

  • Capture leads from multiple sources (websites, forms, social media)
  • Qualify leads and prioritize them based on potential
  • Nurture leads with automated email campaigns and personalized outreach
  • Track lead engagement and measure conversion rates

Sales Pipeline Management

  • Visualize your sales pipeline with clear deal stages
  • Track the progress of each deal and identify potential roadblocks
  • Forecast sales performance and set realistic goals
  • Automate tasks like sending reminders and updating deal statuses

Marketing Automation

    • Create and schedule targeted marketing campaigns
    • Segment your audience for personalized messaging
    • Automate email marketing workflows based on customer behavior
    • Track the performance of your marketing campaigns and optimize for better results

Sales Activity Management (SAM)

    •  Schedule customer visits and appointments directly through the platform
    • Track all customer interactions (calls, emails, meetings) in one place
    • Capture notes and follow-ups to ensure no detail is missed
    • Generate reports on sales activities and individual or team performance

These powerful CRM features, combined within a single platform, empower you

  • Boost Sales and Conversions: Streamline your sales process, nurture leads effectively, and close more deals faster.
  • Enhance Customer Relationships: Deliver exceptional service, resolve issues efficiently, and foster long-term customer loyalty.
  • Drive Business Efficiency: Automate repetitive tasks, improve collaboration across teams, and make data-driven decisions for optimized strategies.
customer relationship management
customer relationship management

Struggling to Keep Up with Customer Needs? A Real-World CRM Example

Boutique Boom: Tame the Chaos with CRM 

Feeling overwhelmed? Your boutique is thriving, but managing customers is a mess. Sticky notes and spreadsheets just don’t cut it anymore.

Enter your CRM hero! It’s like a magic assistant, simplifying everything

  1. Catch new customers! Get their info and let them know when their dream outfit arrives.
  2. Bring back old friends! Send special offers to customers who haven’t visited in a while.
  3. Track big sales! Follow high-value purchases and personalize service.
  4. Impress everyone! Answer questions quickly with their complete history.
  5. Make smarter choices! See what sells best and target the right people.

The result? Happy customers, booming sales, and a bright future for your boutique

Unleash Stronger Relationships, Drive Growth with PRP CRM

Tired of juggling spreadsheets and missing out on valuable leads? PRP CRM can help!

Capture high-potential prospects with intelligent lead scoring and nurture them with personalized campaigns.  Design professional marketing campaigns visually, without any coding needed.

PRP CRM empowers you to:

  • Close more deals with a streamlined sales process.
  • Deliver exceptional service with a centralized view of your customers.
  • Boost efficiency by automating tasks and fostering collaboration.

Start your free trial today and experience the transformative power of CRM!

CRM Comparison Chart: PRP CRM vs. Competitors

Feature PRP CRM Salesforce Sales Cloud HubSpot CRM
Lead Management
Capture, qualify, nurture
Capture, qualify, score
Capture, qualify, nurture
Sales Pipeline Mgmt
Visualize pipeline stages
Visualize pipeline stages
Visualize pipeline stages
Track progress, identify roadblocks
Track progress, identify roadblocks
Track progress, identify roadblocks
Customer Service Mgmt
Centralized view, multi-channel
Centralized view, multi-channel
Centralized view, multi-channel
Marketing Automation
Create & schedule campaigns
Create & schedule campaigns
Create & schedule campaigns
Personalize messaging, automate workflows
Personalize messaging, some automation
Limited automation, integrate with Marketing Hub
Sales Activity Mgmt
Schedule appointments, track interactions
Schedule appointments, track interactions
Schedule appointments, track interactions
Data & Reporting
Generate reports on sales & activities
Generate advanced reports
Generate reports on sales & activities
Pricing (Monthly)
Starter: INR 4,164.11/user
Starter: INR 2,082.47/user
Free plan, Paid plans start at INR 3,748.45/user
Pro: INR 6,580.61/user
Pro: INR 6,247.41/user
Pro: INR 66,639.08/month for 10 users
Enterprise: Custom Quote
Enterprise: Custom Quote
Enterprise: Custom Quote

Choose the Perfect Plan for Your Needs

We offer three flexible subscription plans to cater to your business’s unique requirements:

Starter Plan

INR 3,915/user/month
  • Ideal for small teams and startups
  • Manage leads and contacts effectively
  • Track deals visually through the sales pipeline
  • Automate repetitive tasks with email workflows
  • Generate reports to measure performance
  • Priority email support

Pro Plan

INR 6,247/user/month
  • Perfect for growing businesses
  • Advanced lead scoring and lead nurturing
  • Automated marketing campaigns
  • Multi-channel communication (phone, email, chat)
  • Sales activity management and team collaboration tools
  • In-depth reporting and analytics
  • Dedicated customer success manager


Custom Quote
  • Designed for large organizations with complex needs
  • All features of Pro Plan, PLUS
  • Customizable dashboards and reporting
  • Scalable solution to accommodate future growth
  • Advanced security features and compliance options
  • Priority phone support and implementation services

Free Trial Available!

Experience the transformative power of PRP CRM firsthand. Sign up for a free 14-day trial today and discover how our software can help you:

  • Close more deals faster
  • Improve customer satisfaction
  • Boost sales and revenue
  • Gain valuable customer insights
  • Make data-driven business decisions

Still unsure? Let’s talk! Contact our sales team today to discuss your specific needs and find the perfect CRM solution for your business.


Sidharth, Sales Manager:

PRP CRM juggled chaos into CRM magic. Saved hours, boosted sales efficiency. Now, deals close, not spreadsheets!

Mike, Coffee Shop Owner:

PRP CRM made managing happy customers a breeze. Personal touch, loyal fans, booming reviews – all thanks to CRM!

Ruchi, Marketing Director:

PRP CRM unlocked customer data superpowers. Insights, trends, optimized campaigns – growth fueled by CRM, not guesswork!

Common CRM Concerns Addressed: A Q&A for Businesses

Ready to take the next step? Sign up for your free 14-day trial of PRP CRM and experience the transformative power of customer relationship management!


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