Welcome to the future of customer relationship management where your entire business runs on the world’s most popular messaging app — WhatsApp. From lead capture to smart follow-ups, elevate your engagement with our AI-powered CRM solution built on the official WhatsApp API.

Businesses today demand speed, personalization, and round-the-clock availability, and CRM WhatsApp delivers exactly that. It allows you to reach customers directly on WhatsApp — the platform they already use every day — while automating lead follow-ups, sales conversations, and service responses. With AI-driven workflows and ready-to-use templates, you can save valuable time and streamline operations. Real-time engagement helps boost conversion rates, while a single, unified inbox makes it easy to manage the entire customer lifecycle. Whether you’re a startup, SME, or large enterprise, CRM WhatsApp is designed to adapt.

  • Verified WhatsApp Business API access

  • AI-powered chatbots & automated flows

  • Catalog sharing, order tracking & payment integration

  • Smart CRM: Contact segmentation, reminders, lead scoring

  • Advanced dashboard for conversation insights & performance

  • Seamless multi-agent support with routing logic

  •  Interactive message templates with approvals

E-commerce​

E-commerce

Recover lost sales with abandoned cart recovery messages, instantly confirm orders.

Healthcare ​

Healthcare

Streamline patient communication by enabling appointment bookings.

EdTech ​

EdTech

Simplify student engagement with quick responses to course queries.

Finance

Finance

Enhance customer trust with instant loan eligibility checks, EMI payment notifications.

Logistics ​

Logistics

Keep customers informed with live delivery status updates, proactive delay notifications.

Services ​

Services

Qualify leads faster, share quotes instantly, and provide efficient after-sales support.

As an official solution provider, PRP Services Private Limited delivers enterprise-grade WhatsApp API CRM with:

  • Custom integration with your existing tools (LMS, WooCommerce, ERPs)

  • 100% data privacy & compliance (ISO/GDPR-ready)

  • End-to-end onboarding, template approval & bot design

  • Ongoing support, training & scaling consultation

We help you go live fast — with the right strategy, infrastructure, and success metrics.

What is WhatsApp API CRM?

A CRM system that connects with the official WhatsApp Business API to manage chats, automate tasks, and track leads in one place.

How to use WhatsApp as a CRM?

Integrate WhatsApp with a CRM platform to store contacts, automate follow-ups, and handle multiple conversations from one dashboard.

Is there a CRM that integrates with WhatsApp?

Yes. Many CRMs work with WhatsApp API. PRP Services offers a feature-rich WhatsApp API CRM with AI, automation, and custom integrations.

Who is the best WhatsApp API CRM provider?

PRP Services is a trusted provider offering secure, ISO/GDPR-compliant WhatsApp API CRM with full setup, training, and support.

What are the benefits of WhatsApp API CRM?

Faster replies, higher sales, automated workflows, and a single inbox for all customer conversations.

Fill out the form below and our team will help you automate, engage, and grow with an enterprise-grade WhatsApp CRM solution.

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