Say goodbye to plain SMS.
Say goodbye to basic, boring SMS. It’s time to move beyond plain text and unlock the power of RCS messaging—a richer, more engaging way to connect with your audience. With RCS, you can send high-quality images, videos, carousels, tappable buttons, and branded messages, all delivered straight to your customer’s default messaging app—no extra downloads needed.
From real-time typing indicators to read receipts and personalized replies, RCS gives your business the tools to build stronger, smarter, and more interactive customer experiences.
👉 Ready to upgrade your messaging?
Get started with RCS today and transform the way you connect.
RCS, or Rich Communication Services, is the modern upgrade to traditional SMS. It takes mobile messaging to the next level by adding features that users already love in popular apps.
Unlike SMS, which only supports plain text, RCS provides a smart and interactive experience—all from your phone’s default messaging app like Google Messages. That means no extra app downloads for your customers.
Many businesses have already started using RCS to enhance customer communication. Here are some real-life examples
Retailers
share product catalogs, exclusive discounts, and flash sale alerts
Airlines
send boarding passes, gate changes, and real-time travel updates
Banks
deliver secure transaction alerts, account notifications, and fraud warnings
Healthcare providers
send appointment reminders, prescriptions, and test results
| Feature | SMS | MMS | Messaging Apps (WhatsApp, etc.) | RCS |
|---|---|---|---|---|
| Basic text | ✔️ | ✔️ | ✔️ | ✔️ |
| Media support | ❌ | ✔️ | ✔️ | ✔️ |
| Read receipts | ❌ | ❌ | ✔️ | ✔️ |
| Requires app download | ❌ | ❌ | ✔️ | ❌ |
| Brand support (logo, CTA) | ❌ | ❌ | ✔️ | ✔️ |
Here are some of the top features that make RCS a game-changer:
Rich media: Share pictures, videos, and product carousels
Suggested replies: Allow users to click quick response buttons
Verified sender: Display your brand name and logo
Message tracking: See when a message is sent, delivered, or read
No app needed: Works within the default messaging app on Android
These features make messages more useful, engaging, and professional—perfect for marketing and customer service.
With RCS, your business can offer more than just basic texting. Here’s how it helps:
Showcase your brand with a verified profile and logo
Send offers with buttons like “Buy Now” or “Learn More”
Display multiple products in a swipeable carousel
Provide real-time support with chat and quick replies
It’s not just communication—it’s a full customer experience packed into a single message.
Absolutely—RCS messaging isn’t just a new way to text, it’s a smarter way to grow. Here’s how it can make a real impact on your business:
- Boost customer engagement with rich, eye-catching content like images, videos, and carousels that capture attention instantly.
- Build trust and credibility by sending messages from a verified business profile complete with your logo and brand name.
- Drive higher conversions through clickable action buttons such as “Buy Now,” “Book Appointment,” or “Track Order”—all within the message itself.
- Deliver faster, better customer service with real-time chat, suggested replies, and instant updates that make your customers feel valued and heard.
To make your RCS campaign successful, follow these 4 simple tips:
Start Small
Pick one use case—like promotions, order tracking, or appointment reminders.
Personalize Messages
Use customer data to send relevant content that fits their needs.
Use Your Brand
Include your logo, brand colors, and business name to build trust.
Track Performance
Monitor message delivery, click rates, and responses to improve future campaigns.
Getting started with RCS is easier than you might think:
Choose a trusted RCS provider like PRP Services
Get your business verified to display your brand name and logo
Create engaging message templates with images, carousels, and buttons
Launch your campaign and track results in real-time
The sooner you start, the faster you can stand out from your competition.
RCS messaging is not just a new feature—it’s a big upgrade from old-school SMS. It helps you send eye-catching messages with pictures, buttons, and your brand’s name—right inside your customer’s regular messaging app.
Whether you want to send offers, updates, or customer support messages, RCS makes it more fun, helpful, and professional. You don’t need your customers to download any app, and you can give them a better experience with every message.