Automate Patient Engagement, Reduce No-Shows, and Stay Connected 24×7
Power your clinic or healthcare business with a smart CRM designed to manage patients, appointments, and communication — all in one place. Our Healthcare Communication Suite brings together WhatsApp, SMS, Voice Calls, and Email Automation to simplify your daily operations and improve patient engagement.
📇 Patient Record & Visit History: Track all past consultations, contact info, and prescriptions in one view.
📆 Appointment Scheduler with WhatsApp & SMS Reminders: Auto-send confirmation, reschedule, and reminder messages via preferred channels.
☎️ Voice Call Automation & IVR for Labs/Doctors: Set up inbound IVR menus for reports, doctor availability, lab results.
📤 Email for Reports, Invoices & Prescriptions: Send documents directly from the platform with branded templates.
🌐 Optional Patient Portal: Let patients log in, view records, and track appointments online.
👥 Multi-User Access & Role Permissions: Separate logins for front desk, nurses, doctors, and management.
⏰ Reduce No-Shows by 60%: WhatsApp + SMS reminders ensure patients don’t forget visits.
📞 24×7 Patient Access via Voice or Chat: Auto-replies, IVR routing, and chatbot handling save human time.
🔁 Better Follow-ups & Recall Visits: Auto-schedule 3-month or annual follow-up notifications.
💬 Improved Patient Communication: Send treatment instructions, bills, or lab reports on WhatsApp.
🧠 Real-Time Visibility: Know who visited, canceled, or missed appointments at a glance.
Segment | Use Case |
| Walk-in & booked patient tracking, WhatsApp-based reminders |
| Voice calls or SMS when reports are ready |
| Post-op or repeat check-up reminders |
| Chatbot for appointment booking & queue status |
| Track field agent visits + automated SMS |
Clinics
Labs
Doctors
Telehealth
Home Visits
- Built for Indian and global healthcare workflows
- Deep experience with WhatsApp Business API, SMS & voice
- Customizable to fit your clinic’s unique flow
- White-label CRM available for aggregators/resellers
- Integrated with cloud telephony & AI bots
We don’t just give you software — we provide a full communication engine, complete with setup, onboarding, training, and support.
Experience how PRP’s Healthcare CRM can save time, boost patient retention, and simplify clinic operations.