Healthcare CRM with WhatsApp, Voice & Automation Tools

Automate Patient Engagement, Reduce No-Shows, and Stay Connected 24×7

Power your clinic or healthcare business with a smart CRM designed to manage patients, appointments, and communication — all in one place. Our Healthcare Communication Suite brings together WhatsApp, SMS, Voice Calls, and Email Automation to simplify your daily operations and improve patient engagement.

Key Features of Our Healthcare CRM Software

📇 Patient Record & Visit History: Track all past consultations, contact info, and prescriptions in one view.
📆 Appointment Scheduler with WhatsApp & SMS Reminders: Auto-send confirmation, reschedule, and reminder messages via preferred channels.
☎️ Voice Call Automation & IVR for Labs/Doctors: Set up inbound IVR menus for reports, doctor availability, lab results.
📤 Email for Reports, Invoices & Prescriptions: Send documents directly from the platform with branded templates.
🌐 Optional Patient Portal: Let patients log in, view records, and track appointments online.
👥 Multi-User Access & Role Permissions: Separate logins for front desk, nurses, doctors, and management.

How Clinics Benefit from CRM Automation

⏰ Reduce No-Shows by 60%: WhatsApp + SMS reminders ensure patients don’t forget visits.
📞 24×7 Patient Access via Voice or Chat: Auto-replies, IVR routing, and chatbot handling save human time.
🔁 Better Follow-ups & Recall Visits: Auto-schedule 3-month or annual follow-up notifications.
💬 Improved Patient Communication: Send treatment instructions, bills, or lab reports on WhatsApp.
🧠 Real-Time Visibility: Know who visited, canceled, or missed appointments at a glance.

Use Cases Across Healthcare Segments

Segment	Use Case
Clinics	Walk-in & booked patient tracking, WhatsApp-based reminders
Labs	Voice calls or SMS when reports are ready
Doctors	Post-op or repeat check-up reminders
Telehealth	Chatbot for appointment booking & queue status
Home Visits	Track field agent visits + automated SMS