Seamless, intelligent communication meets real-time commerce.
Smart automation meets powerful CRM—built for fast-scaling e-commerce brands.
Zero-code setup
Unified CRM + Communication dashboard
Real-time data sync with Shopify
Advanced analytics, personalization, and campaign automation
From Order to Delivery – Automate the Entire Funnel
Auto-sync customer data & purchase history
Trigger updates for order confirmation, shipping & delivery
Automate returns, cancellations, and COD verification
Real-Time Customer Notifications
WhatsApp, SMS, Email & IVR campaigns
Review reminders, offers, and loyalty nudges
Abandoned Cart Recovery
Intelligent drip campaigns via WhatsApp/SMS
Target based on cart value, visit frequency & product type
Built-in Helpdesk + Live Agent Assist
Convert queries into support tickets
Route to agents via WhatsApp/IVR
Context-rich support with customer history
Revenue-Centric Analytics
Track ROI per channel (WhatsApp/SMS/Email)
Visualize campaign performance and customer journeys
One Dashboard to Manage Everything
Product/order sync
Customer lifecycle automation
Campaign builder & scheduler
Developer-Friendly APIs
Create advanced workflows
Set custom triggers
Apply role-based controls
Enterprise-Grade Compliance
GDPR & DPDPA ready
99.99% uptime SLA
ISO-grade infrastructure
Scale Further with the PRP CRM Marketplace
Add-ons: Loyalty, Referral, Feedback, NPS, Lead Scoring
Customize flows for B2C & D2C brands
Built-in integrations with WhatsApp API, Cloud Telephony, and more
For D2C Brands
Convert visitors with personalized offers
Drive post-purchase upsells
For Multi-Category E-Commerce Stores
Sync segmented campaigns for each category
Recover sales with niche-focused automation
Who Uses PRP CRM + Shopify Integration?
Apparel Brands
Cosmetics & Wellness Startups
Food & Gourmet D2C
Electronics & Gadget Stores
Talk to an integration expert and get started with a free trial.
