Seamlessly Connect Salesforce with WhatsApp API, SMS, Email, Voice & Conversational AI Chatbot for Smarter Customer Engagement

PRP Services integrates Salesforce to applications such as WhatsApp API, SMS, Email, Voice Services, and our chat bot Vaani And this smart integration allows your team to efficiently manage leads, respond promptly, and offer each customer a better, more personalized experience – all without using multiple platforms! Ultimately, it’s all about working smarter and keeping in touch with your customers.

Automate Lead Capture & Assignment

  • 📥 Automatically import leads from web forms, WhatsApp, and email
  • 👨‍💼 Assign leads to sales reps based on predefined workflows

Enhance Customer Engagement

  • 📲 Send automated WhatsApp, SMS, and Email notifications
  • 🎯 Personalize interactions with customer data

Improve Sales Team Efficiency

  • 🗂️ Centralize all customer interactions in Salesforce
  • 🧠 Use AI-driven insights for better follow-ups

Gain Actionable Insights

  • 🌐 Track customer touchpoints across multiple communication channels
  • 📈 Generate detailed reports to analyze sales performance

Real-Time CRM Sync & Automation

  • 🔄 Instantly sync lead data and eliminate manual entry.
  • 📦 Automate order updates, reminders, and support via WhatsApp, SMS, and Email.

Smart Lead Handling

  • 🤖 Use AI chatbots for auto-replies and lead qualification.
  • 🎯 Route top leads to the right sales team.

Voice Integration & Support
☎️ Click-to-Call from CRM with IVR automation for quick query handling.

Insightful Analytics

  • 📊 Track customer engagement, generate performance reports, and optimize sales strategies.

🚀 Faster Lead Conversion & Automated Follow-Ups

📈 Improved Sales Productivity & Reduced Manual Tasks

🤝 Better Customer Experience Through Personalization

📊 Scalable & Flexible Integration for Growing Businesses

  • 📝 Step 1 – Sign Up & API Access: Register with PRP Services & get access to our Salesforce API integration.
  • 🔗 Step 2 – Connect Salesforce with PRP Services: Sync WhatsApp, SMS, Email, and Telephony within your CRM.
  • 🤖 Step 3 – Automate Lead Management & Follow-ups: Set up auto-replies, follow-ups, and engagement workflows.
  • 💬 Step 4 – Implement AI-Powered Chatbot: Use chatbots for customer queries and lead qualification.
  • 📊 Step 5 – Monitor & Optimize Performance: Analyze sales reports and optimize engagement strategies.

🛍️ E-Commerce & Retail Growth: A fashion brand improved cart recovery rates by 35% using automated WhatsApp reminders.

💰 Finance & Banking Automation: A lending firm increased lead conversion by 50% with WhatsApp-to-Salesforce automation.

🏥 Healthcare & Patient Engagement: A hospital improved appointment scheduling and follow-ups with integrated CRM alerts.

🤝 Trusted by Enterprises for CRM Automation: Industry-leading CRM automation solutions for large-scale businesses.

⏱️ Real-Time Lead Tracking & Sales Automation: Instantly sync WhatsApp and SMS conversations with Salesforce.

💬 WhatsApp API & SMS-Powered Customer Engagement: Automate conversations and improve engagement rates.

🛠️ Expert Onboarding & 24/7 Support: Our team provides full support for implementation and troubleshooting.

Ready to optimize your Salesforce CRM with automation? Sign Up Now and transform your sales process with PRP Services.

How does PRP Services’ Salesforce Integration work?

It connects WhatsApp, SMS, and Email with Salesforce, enabling seamless data sync and automation.

What type of businesses can use this integration?

E-commerce, BFSI, Healthcare, and B2B enterprises benefit from automated CRM workflows.

Can I automate WhatsApp & SMS campaigns through Salesforce?

Yes! You can trigger personalized marketing & lead follow-ups directly from Salesforce.

How do I monitor sales & customer interactions?

Our Advanced CRM Dashboard provides real-time insights on customer engagement.