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Say hello to a single platform for all your communication needs, simplifying your workflow and driving success. Transform your business today!

Experience the seamless integration of inbound and outbound communication channels with our robust, scalable, and flexible platform. From voice to chat, email to video, and beyond, empower your agents to excel while enhancing efficiency and productivity. Gain real-time insights through an intuitive interface, maximizing your performance.

Our cloud-hosted contact center solution offers unparalleled ease of setup. With simple CRM and software integrations to your business needs, transforming your operations has never been easier.

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Handling Calls Per Day
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Happy Customers
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Leaders in the Industry
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Services Uptime
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Experience seamless communication and enhanced customer service with our tailored cloud telephony solutions. Get started today!

IVR Service

Streamline customer interactions with interactive voice response systems tailored to your business needs.

Call Management Solution

Seamlessly manage incoming and outgoing calls with advanced call routing, forwarding, and tracking capabilities.

Contact Center Solution

Elevate customer service with a comprehensive platform for managing multichannel communication and optimizing agent performance.

Call Center Solution

Empower your call center operations with features like intelligent call routing, real-time analytics, and CRM integration for enhanced productivity and efficiency.

Click To Call Service

Enhance user engagement and conversion rates by enabling customers to connect with your business instantly with just a click.

Missed Call Service

Capture leads and engage customers effectively by leveraging missed call notifications for callbacks, surveys, and promotions.

Basic

999/Month
  • Annual Billing
  • 1,000 Minutes / Per Month
  • Rs. 0.70 Per Call
  • 2 Channels
  • Upto 5 Agents
  • Interactive Voice Prompts (IVPs), Basic Call Routing, 24x7 Support

Standard

1499/Month
  • Annual Billing
  • Unlimited Calls
  • 2 Channels
  • 1 Agent
  • All Basic + English & Hindi Prompts, Upto 5 Level IVR, CRM Integration, Live Call Transfer,Call Recording, Call Logs, Advanced Call Routing

Advanced

3599/Month
  • Custom Billing
  • Unlimited calls
  • 6 Channels
  • 3 Agents
  • All Standard+ IVR + C2C, Mutilevel IVR, Multiliqual Prompts, CRM Integration ,Call Whispring, Live Call Listening, Call Recording, Call Logs, Advanced Call Routing, Dynamic jingle(Music) on hold

Basic

999/Month
  • Annual Billing
  • 500 Minutes / Month
  • Rs. 0.80 Per Call
  • 4 Channels
  • 2 Agents
  • Interactive Voice Prompts (IVPs), Basic Call Routing, 24x7 Support

Standard

1499/Month
  • Annual Billing
  • Unlimited Calling
  • 2 Channels
  • 1 Agent
  • All Basic + English & Hindi Prompts, Upto 5 Level IVR, CRM Integration, Live Call Transfer,Call Recording, Call Logs, Advanced Call Routing

Advanced

3999/Month
  • Custom Billing
  • Unlimited Calling
  • 6 Channels
  • 3 Agents
  • All Standard+ IVR + C2C, Mutilevel IVR, Multiliqual Prompts, CRM Integration ,Call Whispring, Live Call Listening, Call Recording, Call Logs, Advanced Call Routing, Dynamic jingle(Music) on hold

Basic

499/month
  • 20K Missed Calls Per Month
  • 2 Channels
  • Call Logs Reporting
  • 24/7 support

Standard

999/month
  • 50K Missed Calls Monthly
  • 5 Channels
  • Call Logs Reporting
  • 24/7 support, Revert SMS & WhatsApp*

Advanced

1499/month
  • Unlimited Missed Calls
  • CRM Integration
  • Call Logs Reporting
  • 24/7 support, Revert SMS, WhatsApp & OBD*
Why Choose Us

Experience Next-Level Communication with Advanced Inbound & Outbound Contact Center Features. every interaction with our cutting-edge features designed to enhance communication. Whether it’s inbound queries or outbound outreach, our platform empowers you to deliver exceptional customer experiences.

IVR (Interactive Voice Response)

Automate routine tasks and guide customers to the appropriate department using interactive voice menus.

Multichannel Communication

Manage customer inquiries across various channels, including voice calls, emails, live chat, social media, and more.

Intelligent Call Routing

Ensure inquiries are directed to the most suitable agent, optimizing efficiency and customer satisfaction.

Real-Time Analytics

Get valuable insights into customer interactions, agent performance, and overall contact center efficiency in real-time.

Quality Monitoring

Monitor and evaluate agent performance to maintain service quality and compliance with industry standards.

CRM Integration

Integrate seamlessly with your existing CRM system to access customer data and provide personalized experiences.

Collaborating with PRP Services has been a great experience. With a highly- competent and knowledgeable team, adopting the VMN solution has been a smooth process. With the solution, we streamlined our sales operations.
BMW
Mr. Vinay Sharma
BMW, Marketing Manager
PRP's cloud contact center solution has helped us immensely improve the customer experience by offering updates in real-time and attending to their calls. PRP's team is very efficient in offering quick support
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Ms. Nisha
Delhi University
PRP's recent solution has been a gain for our company. The integration process was seamless and we were able to turnaround on the project quite quickly. The solution offered allowed us to solve the connectivity issue.
Suez
Mr. John
SUEZ, Account Manager

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